Charnapo Sale Policy

Effective Date: November 29, 2024

At Charnapo, we strive to offer our customers the best products at competitive prices. Our Sale Policy outlines the terms and conditions associated with purchasing items on sale, including promotions, discounts, and special offers. Please read this policy carefully to understand how our sales process works and what you can expect when shopping for sale items on Charnapo.com.

1. General Sale Terms

Our sales and promotional offers are subject to the following general terms and conditions:

  • Eligibility: Sale prices and discounts are available to all customers who meet the conditions specified in the promotion. Any restrictions, such as minimum order value or product exclusions, will be clearly noted on the promotion page.

  • Sale Period: Sale prices and promotions are valid only during the specified promotional period. Once a sale ends, regular prices will apply unless stated otherwise.

  • Availability: Sale items are subject to availability. While we strive to keep stock updated, products on sale may sell out quickly. If an item is no longer available, we will notify you and cancel the order or offer an alternative.

  • Discounts: Discounts on sale items are applied at the time of purchase. Sale prices are already discounted and cannot be combined with any other offers, including first-time purchase discounts, coupon codes, or promotions unless explicitly stated.

2. Types of Sales and Promotions

We may offer a variety of sales and promotions throughout the year, including:

  • Seasonal Sales: These include sales tied to specific seasons, holidays, or special events like Black Friday, Cyber Monday, or Summer Sales.

  • Flash Sales: Short-term promotions that offer deep discounts on specific items for a limited time.

  • Clearance Sales: These sales feature products being discontinued or out of season. Clearance items are typically sold at significant discounts and are final sale.

  • Buy One, Get One (BOGO) Offers: These promotions may offer a free or discounted product when you purchase a qualifying item.

  • Percentage Off Sales: Promotions that offer a specific percentage off selected items or entire orders (e.g., 20% off sitewide).

Please check the specific details of each promotion, as terms and conditions may vary.

3. Sale Pricing and Discounts

When an item is on sale, the discounted price will be clearly marked on the product page. The discount will be applied at checkout. Please note the following:

  • Discount Validity: The discount is valid for the duration of the sale period and will be reflected in the checkout total. Once the sale period ends, the item will return to its regular price.

  • Price Adjustments: If you purchase an item at full price and the item goes on sale within a short period (typically within 7 days), we may offer a price adjustment, allowing you to receive the difference in price as a store credit or refund. This is subject to approval and based on availability.

  • Taxes and Fees: Discounts and promotions do not apply to taxes, shipping fees, or handling fees, which are calculated at checkout.

4. Final Sale Items

Certain items purchased during a sale may be marked as final sale. These items cannot be returned, exchanged, or refunded. Final sale items will be clearly indicated at checkout or on the product page. Examples of final sale items may include:

  • Clearance items
  • Customized or personalized products
  • Opened or used products

Please be sure to carefully review the product details and return eligibility before purchasing items marked as final sale.

5. Returning Sale Items

Sale items may be returned in accordance with our Return Policy unless they are marked as final sale or otherwise excluded from returns. If the sale item is eligible for a return, please follow these steps:

  • Return items within the 30-day return window from the date of receipt.
  • Ensure that the item is unused, in its original condition, and includes all original packaging and accessories.
  • Provide your order details, including the order number and reason for return, by contacting us at info@charnapo.com or calling (541) 482-4374.

Please note that the return of sale items may be subject to the terms outlined in our Return Policy, including the customer being responsible for return shipping costs unless the product is defective or damaged.

6. Coupon Codes and Promotions

During sale events, Charnapo may offer coupon codes for additional discounts. Here are the key details regarding these promotions:

  • Coupon Code Validity: Coupon codes must be entered during checkout to apply the discount. Coupon codes cannot be applied after the order has been placed.

  • Combination with Other Discounts: Sale prices cannot be combined with other discounts unless specifically stated. For example, if you are using a coupon code for a sale item, the coupon code will be applied before the discount.

  • Coupon Expiration: Coupons or promotional codes may have expiration dates. Once the coupon expires, it can no longer be used. Please check the terms and conditions of the coupon or promotion for its validity.

7. Shipping for Sale Items

Shipping for sale items follows the same procedures outlined in our Shipping Policy. However, please note the following:

  • Sale Period and Shipping Delays: During busy sale periods, such as Black Friday or Cyber Monday, you may experience delays in processing and shipping times due to increased order volume.

  • Free Shipping: Some sale promotions may include free shipping. If free shipping is offered, it will be applied automatically at checkout if the promotion conditions are met (e.g., minimum order value or specific items).

  • International Orders: Sale items shipped internationally may be subject to customs duties, taxes, or other import fees, which are the responsibility of the customer.

8. Price Matching Policy

We strive to offer competitive prices, but we do not currently offer a price matching policy for sale items. Once an item has been discounted during a sale or promotion, the sale price is final and will not be adjusted after the sale period ends.

9. Sales Tax

Sales tax will be calculated based on the shipping address for all orders, including those that are part of a sale or promotion. The tax rate is determined by the jurisdiction of your shipping address and will be added to your total at checkout.

10. Contact Us

If you have any questions about a sale, promotion, or product on sale, please don’t hesitate to contact us. Our customer service team is available to assist you with any inquiries or concerns regarding your purchase.