Charnapo Terms and Conditions

Effective Date: November 29, 2024

Welcome to Charnapo! These Terms and Conditions govern your use of our website and services. By accessing or using our website, making a purchase, or engaging with our services, you agree to abide by these terms and conditions. Please read this policy carefully to understand your rights and obligations. If you do not agree with any part of these Terms and Conditions, you must not use our website or services.

1. General Terms

These Terms and Conditions apply to all visitors, users, and others who access or use our website, www.charnapo.com, or purchase products or services from us. We reserve the right to modify, update, or change these Terms at any time. The most current version of these terms will be posted on this page with the date of the last update. We encourage you to check periodically for any changes.

2. Use of Our Website

By using our website, you agree to comply with all applicable laws and regulations. You also agree not to:

  • Use the website for any unlawful purpose or in any way that might disrupt, damage, or interfere with its proper functioning.
  • Engage in any activity that could harm or impair the experience of other users, such as uploading viruses or other harmful materials.
  • Use any automated tools or methods to access our website without our express permission.

3. Account Registration

To make purchases, create an account on Charnapo.com, and manage your orders, you may be asked to provide personal information, such as your name, email address, and payment details. You are responsible for keeping this information accurate and up to date.

  • Account Security: You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify us immediately if you suspect any unauthorized use of your account.

  • Account Termination: We reserve the right to suspend or terminate your account at our sole discretion if we believe you have violated any of these Terms and Conditions.

4. Product Information and Availability

We strive to provide accurate and up-to-date product information on Charnapo.com. However, we do not guarantee that the descriptions, prices, or other content on the website are error-free, complete, or current.

  • Pricing: Prices for products and services are subject to change without notice. We reserve the right to modify prices at any time. If a product’s price is listed incorrectly, we may cancel your order or contact you for confirmation.

  • Product Availability: While we do our best to maintain accurate stock levels, we cannot guarantee product availability. In the event that an item is out of stock, we will notify you as soon as possible and offer alternatives, such as a backorder or a refund.

5. Order Processing and Payment

By placing an order through Charnapo.com, you are offering to purchase the products in accordance with these Terms and Conditions. All orders are subject to availability and confirmation of the order price.

  • Order Confirmation: Once you have placed an order, you will receive an order confirmation email. This does not mean your order has been accepted. Acceptance of your order will take place once your payment has been processed, and the products are ready for shipment.

  • Payment Methods: We accept various forms of payment, including credit cards, debit cards, and PayPal. By submitting your payment details, you authorize us to charge the applicable amount for the products and services you order.

  • Order Cancellation: Once your order has been processed and shipped, we are unable to cancel or modify it. However, you may initiate a return as per our Return Policy if you are not satisfied with your purchase.

6. Shipping and Delivery

We aim to deliver your order as quickly as possible. Shipping fees are calculated based on the size, weight, and destination of your order.

  • Shipping Costs: Shipping fees will be calculated at checkout and displayed before you confirm your purchase. Free shipping offers may be available on specific promotions or minimum order amounts.

  • Delivery Times: Delivery times vary depending on your location and the shipping method selected. We are not responsible for any delays caused by third-party carriers or unforeseen circumstances.

  • Order Tracking: Once your order has shipped, you will receive a tracking number to monitor the status of your delivery. Please check the tracking information for updates on your order’s progress.

7. Returns and Refunds

If you are not satisfied with your purchase, we offer a return policy that allows you to return most products within 30 days of receipt, provided that the product is unused, in original condition, and in its original packaging.

  • Return Process: To initiate a return, contact us at info@charnapo.com or call (541) 482-4374 for assistance. We will provide instructions and, if necessary, a Return Authorization (RA) number.

  • Refunds: Once we receive and inspect the returned product, we will issue a refund to your original payment method. Refunds may take up to 10 business days to process, depending on your bank or payment provider.

  • Non-returnable Items: Certain items, such as customized products or personal care items, may not be eligible for returns. These exclusions will be clearly indicated at the time of purchase.

8. Intellectual Property

All content on Charnapo.com, including but not limited to logos, designs, text, graphics, images, and software, is the property of Charnapo and is protected by copyright, trademark, and other intellectual property laws.

  • License: We grant you a limited, non-exclusive, non-transferable license to access and use the website for personal, non-commercial use. You may not copy, distribute, or reproduce any of our content without prior written permission.

9. Privacy and Data Protection

Your privacy is important to us. Please refer to our Privacy Policy for detailed information on how we collect, use, and protect your personal data. By using our website and services, you consent to the practices described in the Privacy Policy.

  • Third-Party Services: We may use third-party service providers to process payments and manage orders. These providers are subject to their own privacy policies, and we recommend reviewing them before making a purchase.

10. Limitation of Liability

To the fullest extent permitted by law, Charnapo will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website, products, or services, including loss of data, profits, or business opportunities. Our total liability in any matter related to these Terms and Conditions will be limited to the amount you paid for the product or service that is the subject of the claim.

11. Governing Law

These Terms and Conditions are governed by the laws of the state of Oregon, United States, without regard to its conflict of law principles. By using this website, you agree to submit to the exclusive jurisdiction of the courts located within Oregon for any legal disputes arising from these terms.

12. Changes to the Terms and Conditions

We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page periodically to stay informed about our policies.

13. Contact Us

If you have any questions about these Terms and Conditions or need assistance, please contact us at: